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- Shipment processing time
All orders are processed and deliveredwithin 1–3 business days of receipt. Orders are not processed or shipped from Saturday, 11 pm IST through Sunday, or holidays.
- Shipping rates and delivery estimates
Order Amount | Standard Ground Shipping | Local Delivery or same day delivery using Porter or Swiggy |
Under INR 0-399 is paid | (1–3 business days) | INR 60 to 80 |
300 & Above is Free | (1–3 business days) | Free |
- Local Delivery or same day Delivery
Customer will pay the local or same day delivery charges. Platforms such as Porter or Swiggy Ginie will be used to to send the product at your door step and tracking will be shared on your mobile number or email id.
- Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
- Damages
HoopsnLoops is not liable for any products damaged or lost during shipping. If you
received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
- Shipping Delay
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.